Controls Manager - Lending Growth

London, United Kingdom
Permanent - Full Time
NatWest Group
Job category
1st Line Controls - Control, Oversight & Assurance
Closing date for applications: 05/12/2022

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This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Controls Manager to work on the exciting Retail Bank growth ambitions, this is a  key role and is in a position to strongly contribute to our purpose, customers and growth agendas.

  • If you are curious and have a background in either borrowing product management, business analysis, Risk or Controls, this could be the ideal role for you where you’ll manage the identification and assessment of material risks in the bank
  • You’ll be applying effective  decision making capability, anticipating and assessing the potential impacts linked to Conduct and Regulation risks across business areas in Retail Banking
  • Day-to-day you will work within the programme scrums and take ownership of considering key assessments and stage gates; while also building a strong network of stakeholders to help facilitate safe and prompt change. You will work closely with wider Controls teams and the Conduct & Control Lead for Short Term Borrowing.

What you'll do

You’ll drive the assessment and implementation of risk framework and policy compliance or change, converting these into appropriate strategies and action plans. You’ll also support with the identification and assessment of material risks and determining their position relative to agreed appetites.

Collaborating with senior stakeholders across the business, you’ll drive forward the development and delivery of remedial action plans where identified risks are considered out of appetite, as well as providing risk leadership and advocacy, to support a culture of proactive and pre-emptive risk management and continuous improvement, and the attainment of operational risk objectives.

Other key elements of the role are to include:

  • Supporting the ongoing business-wide risk and controls assessment of processes and infrastructure, to make sure policies, processes and standards are in place to identify, assess, measure, manage and report operational risks
  • Making sure that operational risk management is delivered within the framework as defined by our risk policies and principles
  • Driving and challenging the operational controls in the business to make sure we’re improving the customer experience
  • Providing leadership on risk management and support management to drive forward a licence to operate culture across the business
  • Delivering and presenting risk reports to the business to provide an overview of the risk profile and escalating issues where appropriate

The skills you'll need

To be successful in this role, you’ll need the ability to think strategically, demonstrating thought leadership while translating concepts into effective processes. You’ll also benefit from bringing an analytical and creative approach to resolving complex problems and identifying alternatives, as well as the ability to demonstrate decisiveness and sound judgement on a consistent basis.

On top of this, you’ll bring:

  • A clear track record of delivery
  • Good knowledge of risk management and a controls environment
  • Project management experience, involving complex people, processes and technology issues
  • The ability to influence and resolve conflicts at a senior level
  • An excellent understanding of risk management principles
  • Experience with borrowing products and Credit cards would be a benefit.

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.