Release and Environment Manager

Zurich, Switzerland
Permanent - Full Time
NatWest Group
Job category
Technology Service & Relationship Management - Technology

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in Switzerland and as such all normal working days must be carried out in Switzerland.

We're looking for a Release and Environment Manager to join us in Zurich.

  • This is an exciting opportunity for someone interested in working in an international environment

  • You’ll work with various stakeholders and share the technical expertise within an agile, collaborative organization

  • You'll be joining our bank as it's transforming its architecture, pushing forward with innovative solutions in various technologies

What you'll do

In this key role, you’ll be responsible to design, plan and coordinate our environment landscape in order to support development, testing and productive deployment of changes along predefined release cycles including project (change) and business as usual demand. Your focus will be on the entire Wealth CDIO IT platform, including Online Banking, API’s, Front Data Store, Output Management, Data Warehouse, and Middleware in conjunction with the core Banking system Avaloq.

The function is positioned within a newly built team which collaborates closely with technical Release Managers, Application Management, Project Managers, IT Operations, and 3rd parties.

You’ll also be responsible for:

  • Identifying and managing stakeholders, get an understanding of their needs during the stages from development to productive deployments of changes and driving a consolidated plan

  • Being the central point of communication for all aspects of environment management and co-ordination contact between Project Managers, Release Managers and technical environment owners (TSO’s)

  • Acting as a deputy Cutover Manager and supporting Cutover planning and Go-Live deployments

The skills you'll need

To succeed in this role, you should have an IT/Technical background. You’ll need to be a capable communicator and coordinator, solution and service oriented, and taking over ownership.

You’ll also demonstrate:

  • Own initiative, self-starter qualities and persistency

  • Analytical & structured thinking / working

  • Good social grace in contact with Project Managers, Release Managers and 3rd party providers

  • Good team player skills

  • Fluent English skills, both spoken and written, with German being a bonus


At NatWest, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles.

Who we are

NatWest Services (Switzerland) Ltd is an IT services and operations processing provider for Private Banking entities of the NatWest Group. Our experienced teams are dedicated, determined and enthusiastic in using their capability and drive for innovation to design, build, maintain and run the delivery of an exceptional and sustainable service to Private Banking clients.

The NatWest Private Banking entities offer high net worth clients a comprehensive range of private banking, wealth planning and investment management services through the Coutts and as to designated NatWest and RBS clients in the UK and internationally. To anticipate and respond to changing client demand, there is a growing emphasis on delivering a full range of innovative digital services.