Customer Service & Operations, Customer

Depositary Services Officer


Kirchberg, Luxembourg




Full Time


Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in Luxembourg and as such all normal working days must be carried out in Luxembourg.

Job description

Join us as a Depositary Services Officer

  • We’re looking for someone to provide high-quality depositary services to our stakeholders that're in line with our Group’s policies
  • Your responsibilities will include you undertaking daily stakeholder relationship management duties, while making sure appropriate billing procedures are followed
  • If you’re ready for a new challenge that can expand your skillset and bring a competitive edge to your career profile, we'd like to hear from you

What you’ll do

In this role, you’ll be following up with stakeholders to obtain missing information and documentation, alongside providing feedback to the depositary services manager and senior depositary services officer. You’ll also prepare year end confirmations for our auditors.  

Additionally, you’ll be responsible for:

  • Providing support to your peers while sharing knowledge across your team to drive consistent improvement
  • Making sure that there’s appropriate administration in place for the depositary files
  • Maintaining up-to-date records of the fund’s portfolios
  • Monitoring the ongoing Alternative Investment Fund Managers Directive (AIFMD) requirements and the investment activities of the funds

The skills you’ll need

To be successful in this role, you’ll need good organisational and analytical skills, alongside knowledge of Luxembourg Alternative Funds and AIFMD regulations.

You’ll also need:

  • An understanding of alternative investment strategies
  • Great communication and stakeholder relationship skills
  • Knowledge of banking activities within the funds industry

What’s it like to work at NatWest Group?

Find out more about what it’s like to work here, including Rewards and Benefits, and Learning and Development.

Working here