Customer Service & Operations, Customer

Markets Data Management Analyst

Closing date for applications: 11/09/2024

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Gurugram, India

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Permanent

Briefcase

Full Time

#R-00241135

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

NatWest Digital X

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in India and as such all normal working days must be carried out in India.

Job description

Join us as a Markets Data Management Analyst

  • In this role, you’ll work on the static setup and maintenance of clients and standard settlement instructions
  • As a Markets Data Management Analyst, we’ll expect you to act as a point of contact for queries, requests and the facilitation of on-boarding and trade execution for clients
  • You’ll be working in partnership with internal and external stakeholders, allowing you to hone your communication skills and gain great exposure for your work
  • We're offering this role at senior analyst level

What you'll do

You’ll make sure that clear and unambiguous roles and responsibilities are agreed and seek out opportunities to engage with new and existing functions and learn new skills. We’ll look to you to make sure that your stakeholders fully understand the global reference data strategy and agenda. And, you’ll be managing the expectations of internal support functions with insight into client requirements and the development of business.

Your responsibilities will include:

  • Maintaining an understanding of front-to-back client life cycle
  • Suggesting areas of improvement for daily processing and escalating these appropriately
  • Formulating plans, that are delivered in-line with agreed risk, cost and time requirements
  • Acting as a point of contact for static data queries and requests
  • Driving the development, implementation and regular review of policies and procedures and ensuring colleagues have adequate awareness and training

The skills you'll need

We’ll expect you to have strong experience in the financial services industry, with a specialism in reference data, client on-boarding or client exits. You’ll need to have excellent analytical skills, with a structured and methodical approach when investigating data issues. Crucially, you’ll have the ability to thrive in a fast-paced and rapidly evolving and changing environment.

You’ll also need:

  • Excellent communication and presentation skills
  • Strong interpersonal skills with the ability to build, maintain and enhance relationships at all levels
  • Good Microsoft Office Excel, Word and PowerPoint skills

What’s it like to work at NatWest Group?

Find out more about what it’s like to work here, including Rewards and Benefits, and Learning and Development.

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