Function Leader, Director

Join us as a Function Leader

• With your expertise in anti-money laundering (AML), you’ll be leading your function to protect our customers and the bank
• We’ll look to you to deliver successful customer and business outcomes by optimising capacity, managing risk and developing an environment of continuous improvement
• This is a high-profile role that offers you significant exposure to key stakeholders across the bank
• We're offering this role at director level

What you'll do

With a focus on AML related matters, including customer due diligence, you’ll be driving the function’s strategy and creating a culture of risk management and continuous improvement. You’ll deliver efficiency and productivity through great people leadership, coaching and engagement, and by developing skills and knowledge across your function.

We’ll also look to you to manage and maintain effective relationships with internal and external stakeholders, working to make sure correct risk decisions are made and risk solutions are implemented. You’ll continually seek to improve how we operate, drive quality enhancements across our processes and support stakeholders to deliver improvements through insight generated through the quality assurance process.

Key aspects of your role will also include:

• Ensuring your teams consider risk decisions through assurance reviews and those decisions are compliant to relevant policies and standards, and applying expert risk-based judgement
• Optimising the use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors
• Executing a plan for effective training and accreditation
• Supporting broader team performance through coaching, training and knowledge sharing and acting as a visible and influential leadership team member of the wider Quality Assurance function
• Leading the definition of and overseeing key performance indicators, taking remedial actions to make sure the function maintains strong matrices
• Providing and submitting MI and incident reports along with action plans to address identified risk areas
• Enhancing your function’s risk culture, with a focus on proactive end-to-end risk management, leading to an improved control environment

The skills you'll need

To be successful in this role, you’ll need experience of working in a financial crime or AML environment and have strong knowledge of related policies and procedures. Ideally, you’ll have an understanding of reputational risk, consumer duty risk and ESE, but this isn’t essential.

Crucially, you’ll also need to have a strong background in people management, with an understanding of people processes and policies to lead a successful function.

We’ll also expect:

• An awareness of financial services with previous management experience in a leadership role
• Strong influencing and stakeholder management skills and the ability to respond to ambiguity and challenge positively
• The ability to lead through change, simplify our processes and deliver strategic value
• A thorough understanding of banking products, processes and systems
• Knowledge and experience of financial crime, risk management, compliance and legal issues in different jurisdictions
• An understanding of the industry and our customers