Middle Office Associate

Stamford, United States
Permanent - Full Time
NatWest Markets
Job category
Customer Service & Operations - Customer
Closing date for applications: 19/11/2021

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.

This role is based in the United States and as such all normal working days must be carried out in the United States.

US Middle Office

The Team

  • The Natwest Markets US Middle Office provides business support, control operation and customer delivery for the US Trading, Customer Sales and Capital Markets business areas. The team supports activities including: transaction control, trade allocations, managing client and sales queries, broker and trading queries, treasury auctions, regulatory reporting support and reconciliation controls.  The team has an opportunity for a highly motivated person with investment banking fixed income operations skills and product expertise to join the team.

Your Role

  • As a member of the team, your primary responsibilities include supporting accurate trade capture, daily trade management, trade reconciliations, client servicing and fixed income trade lifecycle support. 

  • Work closely with traders, sales people, Technology and other Operations teams to provide the highest level of operational support.

  • Provide operational support for Fixed Income and Interest Rate hedging products including treasuries, agencies, corporate bonds, and futures.

  • Perform fixed income trade lifecycle events including allocations, option expiries, and redemptions.

  • Operate and maintain key controls and processes to facilitate accurate trade booking and risk capture in support of downstream reporting including P&L, regulatory and settlements.

  • Perform trade verification, research and resolve trade breaks such as for trade economics and settlement instructions.

  • Identify control gaps and efficiency barriers to develop new ways of working, improved controls and delivering cost-efficient solutions. Ensure the timely escalation of potential risk and control issues.

  • Provide support for project work including collaboration with other teams to help deliver the regional transformation agenda.

  • Provide operational support for US Treasury auctions and Federal Reserve buybacks

  • Support TRACE trade reporting including daily mismatch, unmatched reviews, and late trade report investigation and provide commentary to assist the firm in meeting FINRA reporting obligations.

  • Participate in internal and external audit reviews.

  • Design and compile management information statistics for KRIs and KPIs. 

  • Maintain and update documentation of all procedures, processes and key controls where required.

Role Qualifications

  • 3+ years of experience in a Fixed Income Middle Office / Operations role.

  • Proficiency and strong understanding of Fixed Income and hedging products including interest rate futures.

  • Understand trade flow and the front to back operations processes including key elements of trade capture, confirmations and settlements.

  • Adaptability to learn new tasks and demonstrate a willingness to understand the details of a process.

  • Extremely detail oriented, hard-worker, positive attitude and enthusiasm for solving complex problems.

  • Strong PC skills with Excel, Bloomberg and trade capture systems.

  • Demonstrated ability to work within a team and collaborate across business areas.

It is the policy of NatWest Markets Securities Inc. and its parent, affiliates and/or subsidiaries to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, sex, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Opportunity Employer -Disabled/Veteran – review "EEO Is The Law", “EEO is the law- Supplement” & “Pay Transparency Provision” posters here.