Quality Control Analyst, Anti-Money Laundering

#R-00140345
Location
Warszawa, Poland
Contract
Permanent - Full Time
Brand
NatWest Group
Job category
Customer Service & Operations - Customer
Posted
30/08/2021
Closing date for applications: 31/12/2021

Join us as a Quality Control Analyst, Anti-Money Laundering

  • Working with a supportive and collaborative team, you’ll be helping us with Anti-Money Laundering (AML) activities
  • You’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business
  • This role offers great career development opportunities with relevant training programmes and exposure for you and your work

What you'll do

Joining a specialist AML team, you’ll be working together to deliver the most successful outcomes for the business and our customers. You’ll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standard.

As you continue to develop in your role, you’ll support with process training and knowledge sharing across your team, working together towards success.

Day-to-day, you’ll be:

  • Accurately investigating your queries, raising with relevant parties, and escalating where needed
  • Monitoring quality and making sure that it is on a respective level
  • Acting as an escalation and advisory point in compliance related issues
  • Building relationships with stakeholders
  • Identifying AML or sanctions policy standards related risks, proposing mitigating actions plans and coordinating or closing actions

The skills you'll need

You’ll already have knowledge and experience of working with AML processes and procedures, alongside an awareness of up to date trends, policies and regulations. You’ll also be able to work accurately, to deadlines and with high levels of attention to detail. Additionally, if you have ICA, ACAMS or an equivalent professional qualification, this would be an advantage, although not essential

We’ll also be looking for you to demonstrate:

  • An understanding of the financial services industry and our customers
  • Knowledge of our products, processes and banking systems
  • Good written and spoken communication skills