Corporate Assistant Relationship Director

#R-00158151
Location
St Peter Port-Guernsey, Guernsey
Contract
Permanent - Full Time
Brand
RBS International
Job category
Consultant Banker & Relationship Management - Customer
Posted
17/01/2022
Closing date for applications: 31/01/2022

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.

This role is based in Guernsey and as such all normal working days must be carried out in Guernsey.

Join us as a Corporate Assistant Relationship Director

  • We’re looking for someone to establish and build relationships with prospective corporate customers, and work with relationship managers to achieve business wins
  • This is an opportunity to get recognised, accredited qualifications, which will help to advance your career
  • To be considered for this role, you’ll need to specifically state on your CV that you have the right to live and work in Guernsey

What you'll do

We’re looking for someone to proactively participate as a member of our team, sharing best practices with colleagues and always striving to exceed expectations. You’ll be a point of contact for enquiries, dealing with issues and queries to make sure customer service is of the highest standard. You’ll also need to develop relationships across all areas of the business and work with relationship managers to achieve business, through the development and management of portfolios and customer referrals.

You’ll also be:

  • Providing customers with the best products and services to meet their needs
  • Demonstrating an entrepreneurial attitude with both existing and prospective customers
  • Managing complex account opening journeys for top Corporate clients
  • Building trust and long term, sustainable value for customers and colleagues

The skills you'll need

For this role, you’ll need the ability to work independently on routine customer activity as well as meet customer deadlines and expectations. On top of this, you’ll have previous banking experience, including a working knowledge of relevant bank systems, processes and products. In addition, you’ll need to develop an appreciation of the economic and financial outlook.

You’ll also be expected to have:

  • Well developed communication skills, including the ability to prepare high quality pitch documents
  • An understanding of credit and lending principles in the commercial banking sector
  • The ability to build strong relationships with your stakeholders and team