Application process

We want you to show yourself at your best. Our application process lets you do that. We’re thorough, so there are a few stages involved. But they’re all designed to make sure that, from your first day on the job, you’re where you’re supposed to be.

If you're applying for a graduate programme, internship, insight week or apprenticeship, please go to our Early Career application support page.

Application process for all roles

Please be advised that you’ll only be able to work from the country where the role is based (i.e. your employing country). We're unable to support international remote working because of the complex rules and regulations associated with cross border working.

Take a good look through the opportunities available, and decide what’s right for you. If you’re not sure what you’re looking for, thinking about your career drivers can really help.

Once you’ve find the ideal job, click the apply button. This will take you to our Workday environment where you can upload your CV. If you have an account with us already then you can log in, but if you don’t you’ll need to create one.

For some of our roles you’ll be taken straight to an online assessment or technical test. However, you don’t have to complete the assessment straight away if it's not convenient, you’ll be able to access it afterwards by going back into your Workday home account you created on application.

These roles could include branch or telephony customer service / support roles, and technical, digital and data roles.

For selected technical, digital or data roles, we’ll look for you to complete an online test to assess your technical knowledge and skills required for the role. Once you’ve completed the test, we’ll let you know if your application is being progressed to the next stage.

For our customer service / support roles, you’ll see more information once you launch the assessment, and you’ll get guidance and support along the way. Below is an example of what you can expect (assessments may vary depending on the job).

Your first assessment will include ‘Work Scenarios’ which should take around 20-25 minutes. You’ll be given real life work situations to see if you share our values. What’s great about completing this assessment, regardless of the outcome, is that you’ll be sent a personalised feedback report to help with your development.
Score well and we’ll take you through to complete either our ‘Reasoning Skills’ (cognitive ability) or ‘Working with Information’ assessment. These will take approximately 10 minutes to complete.
Once you’ve successfully completed these initial assessments (where applicable), it’s your opportunity to tell us more about you through a recorded video

It’s not a live interview over Zoom or Skype; you’ll record timed answers to pre-recorded questions. There’s a mix of motivational, competency, and scenario-based questions, and it should take around 20 minutes to complete. We’ll provide you with further guidance and tips before you start.

Once your recording has been reviewed, we’ll let you know how you did and if successful we’ll invite you for interview.

Once you’ve passed any assessments at the last stage, we’ll look at your experience and your skills to see how well they match to the job. If we agree that you’re a good fit, we’ll invite you to an interview.

Every job at NatWest Group is assessed against the same personal qualities, chosen because we know we need them to succeed into the future.

We call them our Critical People Capabilities.

Improver Innovator: You bring and push forward new ideas, ways of working, and improvements for customers. You learn from experience, are digitally focused and make the most of technology.
Change Ready: You embrace change, and are comfortable working with ambiguity. You’re resilient, adaptable, curious, and open to learning. And you can work at pace when needed.
Critical Thinker: You understand the bigger picture, using information, data and insight to solve problems and make decisions. You have great attention to detail, and make the complex simple.
Connected: You’re a natural collaborator who works across boundaries and brings teams together, including from different parts of the business. You share knowledge, value difference, and promote fairness.
Trusted Advisor: You’re credible and knowledgeable in your field, keeping up to date and bringing in outside thinking. You create trusted relationships built on warmth, empathy and emotional intelligence.

Assessment centres

For certain jobs we’ll ask you to come to an assessment centre. It will include an interview, along other exercises that let you show how your practical skills and decision making, as well as how you work with others. An assessment centre is a really thorough way for us to make sure the job is right for you, and for you to decide the same.

We’ll let you know our decision as soon as possible after your interview.

If we make you an offer a recruiter will be in touch to talk you through everything you need to know. We’ll do some pre-employment checks on the information you’ve given us, like your address history. Once that’s all in order, we’ll bring you aboard and get you started.

Northern Ireland

Application process

We are an Equal Opportunities Employer. We don’t discriminate on grounds of religious or similar philosophical belief or political opinion. We practice equality of opportunity in employment and select the best person for the job.

To demonstrate our commitment to equality of opportunity in employment we need to monitor the community background of our applicants and employees, as required by the Fair Employment and Treatment (NI) Order 1998.

Regardless of whether we practice religion, most of us in Northern Ireland are seen as either Catholic or Protestant. We are therefore asking you to indicate your community background by selecting an appropriate response for the question ‘Please select your community background: Protestant, Catholic or do not wish to disclose’.

If you do not complete this questionnaire, we are encouraged to use the ‘residuary’ method, which means that we can make a determination on the basis of personal information on file/application form.

No - your response doesn't affect your job application.