Getting in touch with us
If you’ve been speaking to one of our recruiters about your application, please get in touch with them with any queries.
If you haven’t heard from a recruiter, you can send us a private message through Facebook. Or you can email us.
Making a complaint
If you want to send us feedback on any part of our recruitment process, please email us. We read all feedback we get, and we’ll investigate any complaints.
We hope you'll always find us fair to deal with. But if you acquire any information about wrongdoing during recruitment or pre-contract negotiations, such as breaches of law or regulations, you can report your concerns using our whistleblowing service, Speak Up.
If you want to raise a personal grievance about your recruitment experience, please follow the steps in the Making a Complaint section above.
For more on Speak Up, including how to raise a concern, visit natwestgroup.com.
If you need reasonable adjustments during your application, like accessible formats such as braille, or building access requirements, please contact us to discuss how we can make the recruitment process right for you.