Applying
We want you to show yourself at your best. Our application process lets you do that. We’re thorough, so there are a few stages involved. But they’re all designed to make sure that, from your first day on the job, you’re where you’re supposed to be.
Early Careers application support
If you’re applying for a graduate programme, internship or apprenticeship, please go to our Early Career application support page.
Application process for all roles
Please be advised that you’ll only be able to work from the country where the role is based (i.e. your employing country). We're unable to support international remote working because of the complex rules and regulations associated with cross border working.
Take a good look through the opportunities available, and decide what’s right for you. If you’re not sure what you’re looking for, thinking about your career drivers can really help.
Once you’ve find the ideal job, click the apply button. This will take you to our Workday environment where you can upload your CV. If you have an account with us already then you can log in, but if you don’t you’ll need to create one.
This article will give the essentials on how to make a great first impression.
For some of our roles you’ll be taken straight to an online assessment or technical test. However, you don’t have to complete the assessment straight away if it's not convenient, you’ll be able to access it afterwards by going back into your Workday home account you created on application.
These roles could include branch or telephony customer service / support roles, and technical, digital and data roles.
For selected technical, digital or data roles, we’ll look for you to complete an online test to assess your technical knowledge and skills required for the role. Once you’ve completed the test, we’ll let you know if your application is being progressed to the next stage.
For our customer service / support roles, you’ll see more information once you launch the assessment, and you’ll get guidance and support along the way. Below is an example of what you can expect (assessments may vary depending on the job).
- Your first assessment will include ‘Work Scenarios’ which should take around 20-25 minutes. You’ll be given real life work situations to see if you share our values. What’s great about completing this assessment, regardless of the outcome, is that you’ll be sent a personalised feedback report to help with your development.
- Score well and we’ll take you through to complete either our ‘Reasoning Skills’ (cognitive ability) or ‘Working with Information’ assessment. These will take approximately 10 minutes to complete.
- Once you’ve successfully completed these initial assessments (where applicable), it’s your opportunity to tell us more about you through a recorded video
It’s not a live interview over Zoom or Skype; you’ll record timed answers to pre-recorded questions. There’s a mix of motivational, competency, and scenario-based questions, and it should take around 20 minutes to complete. We’ll provide you with further guidance and tips before you start.
Once your recording has been reviewed, we’ll let you know how you did and if successful we’ll invite you for interview.
Once you’ve passed any assessments at the last stage, we’ll look at your experience and your skills to see how well they match to the job. If we agree that you’re a good fit, we’ll invite you to an interview.
Every job at NatWest Group is assessed against the same personal qualities, chosen because we know we need them to succeed into the future.
We call them our Critical People Capabilities.
Improver Innovator
You bring and push forward new ideas, ways of working, and improvements for customers. You learn from experience, are digitally focused and make the most of technology.
Change Ready
You embrace change, and are comfortable working with ambiguity. You’re resilient, adaptable, curious, and open to learning. And you can work at pace when needed.
Critical Thinker
You understand the bigger picture, using information, data and insight to solve problems and make decisions. You have great attention to detail, and make the complex simple.
Connected
You’re a natural collaborator who works across boundaries and brings teams together, including from different parts of the business. You share knowledge, value difference, and promote fairness.
Trusted Advisor
You’re credible and knowledgeable in your field, keeping up to date and bringing in outside thinking. You create trusted relationships built on warmth, empathy and emotional intelligence.
We've made a quick guide that tells you exactly what to expect from an interview with us.
Assessment centres
For certain jobs we’ll ask you to come to an assessment centre. It will include an interview, along other exercises that let you show how your practical skills and decision making, as well as how you work with others. An assessment centre is a really thorough way for us to make sure the job is right for you, and for you to decide the same.
We’ll let you know our decision as soon as possible after your interview.
If we make you an offer a recruiter will be in touch to talk you through everything you need to know. We’ll do some pre-employment checks on the information you’ve given us, like your address history. Once that’s all in order, we’ll bring you aboard and get you started.
Northern Ireland
Application process
We are an Equal Opportunities Employer. We don’t discriminate on grounds of religious or similar philosophical belief or political opinion. We practice equality of opportunity in employment and select the best person for the job.
To demonstrate our commitment to equality of opportunity in employment we need to monitor the community background of our applicants and employees, as required by the Fair Employment and Treatment (NI) Order 1998.
Regardless of whether we practice religion, most of us in Northern Ireland are seen as either Catholic or Protestant. We are therefore asking you to indicate your community background by selecting an appropriate response for the question ‘Please select your community background: Protestant, Catholic or do not wish to disclose’.
If you do not complete this questionnaire, we are encouraged to use the ‘residuary’ method, which means that we can make a determination on the basis of personal information on file/application form.
No - your response doesn't affect your job application.
Managing your applications
Log in to your account to see the status of your applications, and get documents we’ve sent you relating to your offer.
You’ll be taken to Workday which will open in a new window. To log-in you will need the email address and password used when you applied for the job. If you have forgotten your password please use the 'Forgot Password' option on the Workday log-in page.
Log in to WorkdayGetting in touch with us
If you’ve been speaking to one of our recruiters about your application, please get in touch with them with any queries.
If you haven’t heard from a recruiter, you can send us a private message through Facebook. Or you can email us.
We see diversity of background, identity and thought as a huge strength in our people. Our customers are incredibly diverse, and we want that diversity to be reflected in our organisation.
We’re committed to inclusion in our hiring, and we want to give everyone a chance to show what they can bring to our business.
Disability confident scheme
As a Disability Confident employer in the UK, we make sure that fair and proportionate number of disabled applicants who meet our minimum criteria for a job will be offered an interview. You’ll need to tell us that you have a disability when you apply so that we can let the recruiter know.
Disability Confident means that a fair and proportionate number of disabled applicants who meet the minimum criteria for the job will have an interview. It doesn’t mean that every disabled applicant is entitled to an interview.
In some recruitment situations such as high-peak times, we might need to limit the overall numbers of interviews we offer. This will include the number of interviews offered to disabled people who meet the minimum criteria. When that happens, we’ll still aim to offer a proportionate number of interviews to disabled applicants.
If you have a disability that might affect your performance at any stage of the recruitment process, please let us know about any help or reasonable adjustments as soon possible before any interview or assessment. We’ll work with you to make sure any appropriate support is in place.
Please note that this scheme only applicable to jobs in the UK.
Requesting adjustments
If you need reasonable adjustments during your application, like accessible formats such as braille, or building access requirements, please contact us to discuss how we can make the recruitment process right for you.
Preventing recruitment fraud
Fraudsters sometimes pose as genuine organisations or recruitment agencies to gather personal and financial details from people looking for jobs.
Remember that we won’t ask you to share financial details or documents – including digital copies of your passport, driver’s licence or bank details – until we’ve made you a job offer.
If you’re asked to send over information like this before having a job interview, don’t do it.
We regularly post vacancies on external sites, and we work closely with third-party recruitment agencies to take down fake job adverts and protect users of external sites. If you think you have spotted a fake job advert on an external site, then you can use the Report Job function on their website if available.
Making a complaint
If you want to send us feedback on any part of our recruitment process, please email us. We read all feedback we get, and we’ll investigate any complaints.
Reporting wrongdoing
We hope you'll always find us fair to deal with. But if you acquire any information about wrongdoing during recruitment or pre-contract negotiations, such as breaches of law or regulations, you can report your concerns using our whistleblowing service, Speak Up.
If you want to raise a personal grievance about your recruitment experience, please follow the steps in the Making a Complaint section above.
For more on Speak Up, including how to raise a concern, visit natwestgroup.com.