Apprenticeships
Our apprenticeships are a fantastic alternative to further education, where you'll learn a range of new skills to really boost your career.
Our apprenticeships combine on-the-job learning with studying for qualifications. You can choose from lots of different jobs like customer services, relationship management, digital and technology. In some, you’ll get to deal with customers directly while others will involve supporting colleagues who work with customers.
Business areas

Customer Service
Directly serving our customers over the phone, face-to-face or via webchat – it’s the most important thing we do. We need people who love looking after customers’ needs.

Specialist & support
Make sure our business operations run smoothly and effectively to support customer-facing colleagues in specialist and functional areas.

Digital, Technology and Data
First class technology, digital services, and smart use of data let us keep finding new, better ways to serve customers.

Relationship Management
Work with customers with complex needs and expectations, building relationships founded on trust and understanding.
Why an apprenticeship could be right for you
You don’t need experience to be an apprentice – you can join straight from school or use it as a route to change your career path. Apprenticeships are a great alternative to further education for a few reasons:
- We pay a competitive salary regardless of which apprenticeship you go for
- You'll learn new skills and get hands-on experience on a variety of interesting work
- We make sure your performance goals are clear and achievable
- You’ll complete a professional qualification
We’ll also give you time away from your day-to-day job so you can concentrate on your qualification. That way, you get to study and learn lots of new skills at the same time. If that sounds like a lot to take on, don’t worry. We’ll support you every step of the way.
Hear from
Justina
Justina tells us about what interested her in an apprenticeship at NatWest group, and what you can expect as an apprentice here with us.
All apprenticeships
Related content
Applying and eligibility
We’ve answered some of our most commonly asked questions by people like yourself. Can I apply? How do video interviews work? What even is an assessment centre? We’ve got you covered.
Read our support and advice