Apprenticeships

Our apprenticeships are a fantastic alternative to further education, where you'll learn a range of new skills to really boost your career.

You need to be 16 or over.
You don't need any specific qualifications.
Great alternative to full-time education.
Get a professional qualification.

Our apprenticeships combine on-the-job learning with studying for qualifications. You can choose from lots of different jobs like customer services, relationship management, digital and technology. In some, you’ll get to deal with customers directly while others will involve supporting colleagues who work with customers.

Business areas

Customer Service

Directly serving our customers over the phone, face-to-face or via webchat – it’s the most important thing we do. We need people who love looking after customers’ needs.

Specialist & support

Make sure our business operations run smoothly and effectively to support customer-facing colleagues in specialist and functional areas.

Digital, Technology and Data

First class technology, digital services, and smart use of data let us keep finding new, better ways to serve customers.

Relationship Management

Work with customers with complex needs and expectations, building relationships founded on trust and understanding.

Why an apprenticeship could be right for you

You don’t need experience to be an apprentice – you can join straight from school or use it as a route to change your career path. Apprenticeships are a great alternative to further education for a few reasons:

  • We pay a competitive salary regardless of which apprenticeship you go for
  • You'll learn new skills and get hands-on experience on a variety of interesting work
  • We make sure your performance goals are clear and achievable
  • You’ll complete a professional qualification

We’ll also give you time away from your day-to-day job so you can concentrate on your qualification. That way, you get to study and learn lots of new skills at the same time. If that sounds like a lot to take on, don’t worry. We’ll support you every step of the way.

Hear from our apprentices

Hear from Chakib and Morgan about their experiences joining our Commercial Banking and HR apprenticeships.

All apprenticeships

Related content

Hear from our colleagues

Want to hear what working here is like from the people who live it? Our blog features stories from across our business, along with tips and advice for job hunting and career development. It’s a great way to get an insight into who we are and to brush up your skills before you apply.

Read our stories

Understanding the application process

We want you to show yourself at your best. Our application process lets you do that. We're thorough, so there are a few stages involved. But they're all designed to make sure that, from your first day on the job, you're where you're supposed to be.

Go to application advice