Jess Booth, Digital Experience Lead: Hi I’m Jess
Steve Newton, Project Consultant: Hi my name’s Steve
Michael Jackson, Scrum Master: Hello my name is Michael.
Jess: I’m a Digital Experience Lead and I work in People and Transformation.
Steve: Over the last two years I’ve been working on the technology transformation projects.
Michael: I work in the everyday banking technology team as a scrum master.
Text: Meet the change and project pros who’re driving us forwards
Michael: I bring the teams together. So cross-functional teams that work on exciting products. I facilitate their events, I motivate them, I coach them, I mentor them.
Jess: There is so much digital transformation happening in and outside of the bank.
Steve: I am excited to see what’s coming in the next even two to three to four years in banking.
Michael: We have so many new products to protect our customers like card controls and all that good stuff that we have in our mobile apps. you can speak to your friends and families and tell them that ‘oh I worked on that project’, that ‘I was part of the team that build that product’, that ‘I was part of the team that did that’.
Steve: AI is coming in. The whole technology landscape is changing, and I’m excited to see how the bank adopts and adapts to those challenges.
Jess: And I’m excited to see the tidal wave of opportunities that generative AI can bring to the bank. And personally excited to be part of the task force thats exploring those opportunities and hopefully delivering them.
Steve: The culture at NatWest is one of the main benefits, I would say. Very inclusive organisation, very supportive organisation.
Jess: The team would have a wonderful energy and there is loads of room for career progression.
Michael: The bank is championing potential. So championing customers potential, colleagues potential, and my potential. Career progression wise, there are a myriad of opportunities to grow or to develop. Whatever you want to do the bank will support you. Based on my experience, I’ve been supported throughout my experience.
Jess: And I get to work with the best team who have amazing energy and enthusiasm, and I feel really supported.