Customer Service

Branch and call centre roles

Based in a branch, in one of our telephony centres, or communicating with customers through one of our online channels, you'll be the face, voice or word of the bank. You'll have the chance to make a difference in every interaction to help customers make their money work harder, only ever selling people products that they need.

Customer Services & Operations

We are at the heart of delivering on the promises we make. That includes defining, refining and operating the processes and systems that underpin how we serve our customers, and providing essential support to colleagues on the front line who work directly with customers every day. Jobs in this area range from administrative entry level opportunities to operations management, and in some cases give you the chance to help customers directly