Early Talent

Graduate and Internship application process

We want to help you succeed and demonstrate your true potential, so we’ve provided some information to help you in your application journey. We all learn and work in different ways, so we’ve pulled together a range of accessible and informative material that will help you feel as comfortable and confident as possible.

Find the role that’s right for you

It’s important that you find the right role that suits your talents and preferences. You can hear more from our colleagues who’ve completed Graduate programmes and Internships and read more on our Graduate and Internship programme pages at the links below.

Make sure you choose the programme that is right for you, as unfortunately we can only accept your first application.

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Don’t delay

Don’t miss the opportunity. We only have limited places available and we process the applications in the order we receive them. Give yourself the greatest chance of success and apply sooner rather then later, and remember, you’ll need to complete the assessment within 10 days from your application submission.

Submitting an application

Once you’ve found a programme that’s right for you, you’re ready to start the application process. You’ll be asked to enter some basic information to make sure you’re eligible for the programme, and to upload your CV.

If you don't already have a CV prepared, here’s some top tips for applying to help you capture all the key information.

After submitting your application and confirming your eligibility, you’ll have the option to start the first assessment (which you can read about in the next section). You can come back to it later but remember to complete the assessments as soon as you feel ready to do so. You’ll have 10 days from submitting your application to complete your assessment in full, and we’ll send you a reminder at day 7.

CV with graduation cap on top of it; a pen leans on the CV

Getting support

If you have a disability, long-term health or mental health condition, or if you’re neurodivergent and adjustments would support you in your assessment(s), there’ll be opportunities to let us know throughout your application journey, just let us know what support we can give you.

We’re also happy to have a confidential discussion and work with you to put in place any physical or non-physical adjustments you may need. Any information you share with us will only be used to make adjustments for your assessment(s) and we won’t share this information with anyone else.

Getting support

What is a Work Scenario Assessment?

Work Scenarios give you the opportunity to find out more about the job and working at NatWest – what’s important to us and what we value. And it helps us to understand a bit more about you.

You’ll need to read the scenarios and statements carefully, and for each statement decide whether it’s more effective or less effective in that scenario.

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14 work-related scenarios

You’ll be presented with 14 work-related scenarios based within NatWest Group, along with a number of statements.

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20-25 minutes

You’ll have an unlimited amount of time to complete the assessment. However, it usually takes about 20-25 minutes to complete.

Laptop and phone

Stable internet connection

You’ll just need a stable internet connection and device that has a microphone and camera (mobile phone, tablet or laptop).

How can I prepare?

  1. Getting to know our values

    Familiarise yourself with our values that guide and inspire us through everything we do.

  2. Practice assessment

    Our assessment partner, SHL, has provided some example questions that allow you to experience what it’ll be like to take the assessment. It’s a great opportunity to see what type of questions you’ll be asked and understand what it’ll feel like to complete it.

    Visit the SHL Practice site and choose “Situational Judgment Test”. You’ll need to set up log-in details to access the material. You can use the same email address as you have done for the application – but don’t worry, taking this practice assessment will have no impact on your real assessment. The practice assessment isn’t scored so you won’t get any feedback on whether you got the questions right or wrong, but it’s still a great chance to have a go! You’ll only be able to complete this once, so make sure you set aside enough time so you can get the most out of it.

  3. Consider why you want to work at NatWest Group

    Before you start the assessment, take some time to think about why you want to join us. This may help you when answering the questions. For example, what is it about NatWest that makes you want to work here, what unique contribution could you bring and how could you support your colleagues and customers?

  4. Consider your setting

    Find a time and place where you can concentrate on the assessment without interruptions.

Will I receive feedback?

As a purpose-led learning organisation, we want to champion your potential. Once you complete the assessment we’ll email with a feedback report to help you learn and develop from your experience, no matter where your future career takes you.

What is a Reasoning Skills Assessment?

Reasoning Skills is an interactive assessment where you’ll apply your problem solving, numerical and reasoning skills. The assessment is activity based and allows you to drag, drop and interact with the questions.

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24 questions

You’ll be presented with 24 questions and will be asked to analyse scenarios, interpret information, identify patterns and sequences, perform numerical calculations and draw conclusions from the information given.

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36 minutes

The assessment is timed and you’ll have 36 minutes to answer the questions.

Laptop and phone

Stable internet connection

You’ll just need a stable internet connection and device that has a microphone and camera (mobile phone, tablet or laptop). If you’re using a mobile device, we recommend you turn off all notifications, so you aren’t interrupted while completing the assessment.

How can I prepare?

  1. Practice assessment

    Our assessment partner, SHL, has provided some example questions that allow you to experience what it’ll be like to take the assessment. It’s a great opportunity to see what type of questions you’ll be asked and understand what it’ll feel like to complete it.

    Visit the SHL Practice site and press “General Ability Test (Mobile-Enabled, Interactive)”. You’ll need to set up log-in details to access the material. You can use the same email address as you have done for the application – but don’t worry, taking this practice assessment will have no impact on your real assessment. The practice assessment isn’t scored so you won’t get any feedback on whether you got the questions right or wrong, but it’s still a great chance to have a go! You’ll only be able to complete this once, so make sure you set aside enough time so you can get the most out of it. Have a pen, paper and calculator ready.

  2. Complete the example questions provided

    When you come on to launch the real assessment you’ll also get a chance to complete some example questions before the assessment starts. The example questions will be clearly marked. You’ll get feedback on whether you answered the example question correctly, but it won’t have an impact on your assessment score. Take this opportunity to get comfortable with the question format before you go on to complete the real questions.

  3. Consider your setting

    Find a time and place where you can concentrate on the assessment without interruptions. Make sure you have a pen, paper and calculator ready.

Will I receive feedback?

As a purpose-led learning organisation, we want to champion your potential. Once you complete the assessment we’ll email with a feedback report to help you learn and develop from your experience, no matter where your future career takes you.

Video recording

What’s the ‘more about you’ stage?

This stage is a chance for us to get to know you better, for you to share your motivation for joining NatWest Group, and why this job’s right for you. Here we want to understand more about your experience and potential, so we’ve carefully chosen six questions that will allow you to show why you’re the best person for the job.

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6 questions

We’ll ask you to record your response to each of the six questions. For each question you’ll see a recording of one of our colleagues asking the question and you’ll also see the question on screen, so you’ll have a chance to hear and read the question before recording your answer.

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20 minutes

You’ll have a set time to prepare and record each of your answers, and you’ll clearly see how long you have on screen. The whole video assessment will take about 20 minutes to complete.

Laptop and phone

Stable internet connection

You’ll just need a stable internet connection and device that has a microphone and camera (mobile phone, tablet or laptop). If you’re using a mobile device, we recommend you turn off all notifications, so you aren’t interrupted while completing the assessment.

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On your own

We’ll be using a video recording so there won’t be anyone on the other side of the camera. We’ve chosen this approach so you have the flexibility to record your responses in your own time and in a place where you feel most relaxed.

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Scenarios

For some questions, we’ll ask you to give us an example of how you’ve dealt with a particular scenario. It’s important to choose a specific example with lots of detail about what you did.

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Hypotheticals

For other questions, we’ll provide you with a hypothetical scenario and ask you to tell us about how you’d respond. You don’t need to know about any of our processes or procedures to answer these questions.

How can I prepare?

  1. Our Critical People Capabilities

    Familiarise yourself with our values and Critical People Capabilities. Our Critical People Capabilities outline the behaviours and skills that are important to help us succeed.

    Critical People Capabilities
  2. Consider why you want to work at NatWest Group

    Do some research to find out more about NatWest Group and what we do, and help you think about why you’d like to work with us.

  3. Think about some examples to share

    Spend some time thinking about previous or current experiences from work, school, university, voluntary or personal life to share in your responses. Try to think of different examples, ideally from the past 18 months so you can remember them clearly. It may be a good idea to start making a list of your examples, and consider how these relate to our values and Critical People Capabilities.

  4. Follow the STAR

    Familiarise yourself with the STAR methodology which is a useful way of structuring your responses to the interview questions.

  5. Practise

    Many of our candidates find it helpful to record a video of themselves talking about their experiences and watching it back; this could be a great opportunity for you to practise a recorded answer and see how you deliver a response.

    When it comes to the recording itself, before you record your responses, you’ll have the chance to do a practise question so you can see what it’s like. This will also give you the opportunity to check your video and audio are working okay.

How to use the STAR technique

The STAR technique is a well known way to prepare and answer questions about your previous experience and is a helpful way to structure your response. STAR stands for Situation, Task, Action and Result.

Stairs with stars above them

Example question:

Tell me about a time you worked in a team with others

Here’s an example of how to structure your response. In your “real” response we’ll be looking for more detail and information in each area, but this gives you an outline of how to use the STAR technique to structure your response.

Will I receive feedback?

When you complete your video assessment, our team of experienced assessors will review it. We receive a high volume of video assessments, so it can take us some time to review them all. Don’t worry, we’ll email you as soon as we can with the outcome. Due to the high volume of candidates at this stage we’re unfortunately unable to provide personalised feedback on your video assessment.

What’s the Virtual Assessment Centre?

Our Virtual Assessment Centre is a great opportunity to meet our team of facilitators and assessors and learn more about what it’s like to work at NatWest Group.

If you secure a place at one of our assessment centres, one of the team will talk you through the next steps and discuss any adjustments you may need on the day.

Laptop on a video call

Activities

Our experienced team will support you throughout the day and talk you through each of the exercises you’ll be completing. Your day will consist of a number of interactive activities, for example a group discussion, interactive role play exercise and interview.

Calendar

Full day

The assessment centre will be a full day activity, but you’ll be given a number of breaks throughout the day.

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Preparation

You’ll be provided with a guide ahead of the day which outlines more information about the specific assessment centre you’ll attend, the technology you’ll need, as well as top tips to demonstrate your best self.

Will I receive feedback?

As a purpose-led learning organisation, we want to champion your potential. Once you complete the assessment we’ll email with a personalised feedback report that you can keep to help you learn and develop from your experience, no matter where your future career takes you.

Receiving an offer

We’ll let you know our decision as soon as possible after your Virtual Assessment Centre.

If we make you an offer, a recruiter will be in touch to talk you through everything you need to know. We’ll do some pre-employment checks on the information you’ve given us, like your address history. Once that’s all in order, we’ll bring you aboard and get you started.

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