Cracking the code of career opportunity
Inclusion
In an industry often dominated by challenges and constant evolution, Neha Gupta’s story truly reflects perseverance, growth, and inclusive leadership. From her early fascination with problem-solving to becoming a technology leader at NatWest, hear what she has to say about her two-decade journey.
A passion for technology
During her early years, coding became a natural outlet for her problem-solving skills. ‘I loved devising programs to address challenges and helping my peers with their coding hurdles,’ she shares. Since joining NatWest in 2007, Neha has embraced roles that challenge her to grow and evolve. From designing Tier 1 applications to spearheading agile transformations, each experience has its own story of learning.
As the Release Train Manager, she now leads a global team to simplify banking architecture for nearly 50 applications. ‘This involves decommissioning outdated technologies, securely archiving records, and enabling a new operating model for residual products and customers,’ Neha explains.
Overcoming hurdles
‘A recent project requiring the simplification of legacy systems brought forth unique challenges and I had to unlearn and relearn many approaches,’ she admits. ‘This complex program involved collaboration across multiple business units and external partners, demanding meticulous planning. Each day presented new challenges, but it also offered opportunities to adapt and grow,’ Neha reflects.
Her ability to manage ambiguity and foster team morale has been instrumental in the programme’s success. ‘The experience reinforced my belief in teamwork and clear communication as essential drivers of progress,’ she says.
Women in tech
Beyond her professional achievements, Neha is passionate about driving change through the Women in Technology initiative in India. ‘It’s about making a meaningful impact that extends beyond the technical aspects of my job,’ she says.
The initiative focuses on mentorship, skill development, and creating an inclusive culture. ‘For me, it’s not just about fostering technical growth but empowering colleagues to realise their potential,’ she adds. She also walks us through some of the other initiatives the bank facilitates for women in tech.
- Mentorship programmes: Designed to support the career advancement of women, these programmes help women by providing guidance, visibility, and networking opportunities.
- Training and development: Focused on technical skills enhancement as well as leadership development, these initiatives are tailored to help women navigate the tech industry.
- Women in Technology network: An internal club that serves as a platform for sharing experiences, resources, and support, this network organises workshops, speaker series, and panel discussions featuring women in tech, both from within and outside the company.
- Flexible working: Understanding the unique challenges women may face at different stages of life, the bank supports flexible working arrangements to help balance professional and personal responsibilities.
- Advocacy and visibility: Celebrating individual accomplishments that can inspire many others in the organisation.
Reflections and advice
Highlighting the importance of balance between professional ambitions and personal happiness, she mentions, ‘Learn to say “yes” to opportunities that bring you closer to your goals or resonate with your core values. Also, learn to say “no.” This isn’t just about managing your time; it’s about honouring your priorities and focussing on what really matters to you.’
‘As you start, remember, the foundation is built on your curiosity and eagerness to learn.’ she emphasises. ‘However, the richest learning experiences often come from interactions with others. I place great value on webinars and conversations with fellow leaders, colleagues, and mentors,’ Neha adds.
A vision for the future
As Neha continues to lead transformative programmes and advocate for diversity, her vision remains clear: to create a more inclusive and empowering tech industry. ‘Technology is not just about innovation; it’s about building systems and cultures that make a difference,’ she concludes.
